- Are you reputable?
- Do you have a physical location?
- How secure is your site?
- Do you have a satisfaction guarantee?
- How do I order a product?
- I can't find a product. Help!
- Can I pick up merchandise at your showroom?
- What about large projects?
- Are your prices the lowest?
- What taxes are charged?
- How do you determine shipping costs?
- What are REWards?
How secure is your site?
Restaurant Equipment World was one of the first in the industry to make the leap onto the internet. In 1996 our current company President Brad Pierce, created our e-commerce division and website. Since then, our reputation has hinged on keeping your information safe — and continues to do so today. We employ a 256-bit encrypted connection via VeriSign™. Essentially, this means that your information is protected when traveling from your computer to our servers. We pride ourselves on security, integrity, and confidentiality.
So how can you tell if a site is secure?
When you are in the shopping cart, but before you put in any credit card information, check to see that "https://" is in your browser's address bar. Because the majority of a site does not need to be secure, it may not show up until right before you enter sensitive information. Additionally, there should be a closed lock or other way to tell how it is secured — ideally, it should be through a TLS 1.0 (or higher) 256-bit encrypted connection.
Microsoft Internet Explorer:
Information does not only need to be transferred securely, but stored securely as well. At REW, customer's credit card information is stored in an encrypted offline server, far from the prying eyes of those who may want to acquire it for malicious intents. Our servers are PCI (Payment Card Industry) compliant and undergo routine security audits. We also utilize numerous firewalls, both hardware and software, and an intrusion detection system. All portable company laptops are fully encrypted and physical security encludes HID Access Credentially card security.
Website security is our utmost priority. If you have any questions regarding our security, please don't hesitate to contact us.