www.rewonline.com   Call us (800) 821-9153  
Finding Good Help: How To Hire Staff For New Restaurants

Read 194 times - 2.73 / 5 Based on 72 Votes - 8 min

Finding Good Help: How To Hire Staff For New Restaurants

In our last article on opening a new restaurant, we covered running advertising campaigns. In this article, we'll discuss key hiring strategies.

It can be argued that a restaurant is only as good as the staff that works in it. After all, you can have all the creative recipes and service concepts in the world, but it doesn't mean much without talented people in the front and back of house to pull both off correctly. For this reason, the hiring stage is of absolute importance to the longevity and performance of the restaurant.

There are some key principles that should govern the hiring process. First and foremost, you and your manager or managers must set ground rules for hiring. What skill sets are you looking for? What are the organizational values and culture that your ideal employees should embody? Answering these questions with certainty will help you and your team structure interviews, where to look for prospective candidates, and so on. In general, you want to look for those who can work well in a team, are adaptable when necessary, and are passionate about restaurant service.

You should also draw up specific job descriptions that applicants can use to understand what it is you are looking for. Clearly lay out the responsibilities and expectations of each role so that there is no misunderstanding on your part or the applicant's. This will help you and your team organize your business. Additionally, it will help you ensure that each job role created is meaningful and essential to the restaurant.

Before sending out any interview invites, thoroughly review the prospective candidates. The easiest way to assess these candidates is to read their resumes and conduct online research. Look for accomplishments, the types and titles of positions held, and anything else that can tell you how fit the candidate is for a particular job role at your restaurant. If you spot gaps in employment and are still willing to move forward with an interview, be prepared to ask about the gaps—you need to know whether that has had any impact on a candidate's effectiveness.

When hiring candidates, you should be weary of where they are coming from—that is, where they have worked previously. This is important because you don't want to override your business' culture and identity with that of another restaurant business. On top of that, being more diverse with your hiring choices will enrich your business with a healthy range of perspectives and work styles.

Candidates should also be interviewed more than once by more than two hiring managers. A first interview might go very well for both the restaurant and the candidate, but it may not tell you everything you need to know about a candidate's capabilities. Going for at least a second round with different questions or interview styles can help shed more light on a candidate's strengths, weaknesses, and potential value to the restaurant. Making multiple managers interview a candidate also prevents one manager's bias from being the sole deciding factor in the hiring process.

Of course, interviewing a potential hire isn't just about listening to what they say—it's about watching what they do. A candidate's mannerisms and behaviors can tell you things about a candidate that words may not share. A candidate may say that they are orderly and punctual, but did they arrive at the interview on time? Did they mind their appearance and hygiene before showing up? If there are any inconsistencies with the statements given by the candidate, keep a watchful eye. You will likely know it when you see it.

After the interview process, you should conduct background checks on your candidates. This includes contacting provided references, researching public records, and overall confirming that the information given by a candidate's responses are accurate and certifiable. It can be difficult to research certain elements of a candidate's history, which is why you should consider investing in a private investigator or company that can work with you and the candidate to conduct background research. Last but definitely not least, the employer must make sure to abide by state and federal laws regarding background checks. You cannot simply dig up whatever information you'd like on demand; there are rules and regulations for this process, including the consent of the applicant for a background check. The applicant must also be informed exactly what kind of information will be collected and how it will be used in the hiring process.


Hiring is complicated and challenging in its own ways, but with the right amount of patience and diligence, the best candidates for the jobs in your restaurant will become clear. The thing to keep in mind as you hire is the quality of service at your establishment. Working toward that goal in everything that you do when it comes to hiring and selection will improve your restaurant's operations in the long run.

Categories: Restaurants  REW  Tutorials  

Published by:


REWrite Blog

Rate as 5 star

Share this content using

Related Articles

Restaurant Equipment World Visits Sweet Lics Treats & More
Welcome to Restaurant Equipment World's restaurant blog. On today's menu is a self-service frozen treats shop nestled in historic Deland, Florida - Sweet Lics Treats & More. Sweet Lics Treats & More evolved from a dream owner Barb Sterne ...

See more ...

Categories: Restaurants  
Published by: Ramona Weisent - 12/27/2017

Read 2350 times - 2.73 - 4 min

REW visits All Fired Up!
Restaurant Equipment World has done it again! Hitting another milestone this year, the REW staff was taken out to a night of fun at All Fired Up! There, REW members were able to enjoy an evening showcasing their creativity through pottery painting ...

See more ...

Categories: REW  
Published by: Ramona Weisent - 08/30/2012

Read 969 times - 2.73 - 1 min

Party Time at Farris and Foster's
    This past Wednesday, the REW team was treated to an evening of chocolate making and fun for reaching yet another sales goal. After being shown the process, everyone was free to devise their own chocolaty creation. While many went the conven ...

See more ...

Categories: REW  
Published by: Ramona Weisent - 06/29/2012

Read 838 times - 2.73 - 7 min

Custom Utensil Artwork Available in Restaurant Equipment World (REW) Showroom
For a limited time only, Restaurant Equipment World (REW) will have custom utensil artwork by Joe Thompson available in our showroom for purchase. Joe is a world class artist from Merritt Island, Florida who uses art to promote recycling awareness. ...

See more ...

Categories: REW  
Published by: Ramona Weisent - 08/05/2014

Read 1029 times - 2.73 - 3 min

Restaurant Equipment World (REW) Visits Adega Portuguese Grill
Welcome to Restaurant Equipment World's restaurant review, on today's menu is Adega Portuguese Grille. Whether you are from the area or here visiting, you'll want to make your way over to International Drive in Orlando and try Adega Portuguese Gr ...

See more ...

Categories: Restaurants  
Published by: Ramona Weisent - 11/18/2014

Read 1024 times - 2.73 - 5 min

REWrite Blog

Welcome to the REWrite blog site. We created this page to inform and entertain you. We like to visit our customers and eat good food - check out our restaurant videos. We also like to share fun events, informative articles and funny stuff about our staff here at REW.

So, take a few minutes and peruse through our site, and feel free to leave ratings and comments . . . we love those! Don't forget to check back often as we like to keep you posted.

Filter by category.
REW Academy131
Website Categories125
Social Media5

Most popular (top 5)
Life Kitchen Florida App
Indoor Chairs and Bar Stools Overview
Restaurant Equipment World (REW) Launches NEW Spanish Version of Website
Complete Guide to Cooking Knives

Top rated (top 5)
Life Kitchen Florida App
The Big Takeaway: The Future Implications of Take Out
Alternatives To Manual Can Openers
Introducing the Imperial IR-6 Range
Menu Trends To Watch

Editor Pick
Restaurant Equipment (REW) Visits DoveCote Brasserie
Restaurant Equipment World (REW) Visits Kyoto Sushi & Grill
Restaurant Equipment World (REW) Visits Omelet Bar
Restaurant Equipment World (REW) Visits Duffy's Sports Grill
Restaurant Equipment World (REW) Visits The Golden Knife Chop House
Restaurant Equipment World (REW) Visits RusTeak
Restaurant Equipment World (REW) Visits The Osprey Tavern
Restaurant Equipment World (REW) Visits Bosphorous Turkish Cuisine
Restaurant Equipment World (REW) Visits RiverGrille On The Tomoka
Restaurant Equipment World (REW) Visits Cocina 214 Mexican Kitchen & Bar
Restaurant Equipment World (REW) Visits Antonella's Pizzeria
Restaurant Equipment World (REW) Launches NEW Spanish Version of Website
Restaurant Equipment World (REW) Visits Croissant Gourmet
Restaurant Equipment World (REW) Visits Valisa Bakery
Life Kitchen Florida App
Restaurant Equipment World (REW) Visits Don Julio’s
Restaurant Equipment World (REW) Visits Crepe Delicious
Restaurant Equipment World (REW) is OPEN and Taking ACTION to Serve YOU!


USA Headquarters
2413 N Forsyth Road Orlando FL, 32807
Toll-free: (800) 821-9153