Argyle Campbell, president and CEO of Cambro, talks about Food Safety and Cambro’s StoreSafe® program.
Food safety is a primary concern for every foodservice professional. For more than 60 years, Cambro foodservice equipment and supplies have earned the trust and loyalty of customers and public health professionals alike because their products are designed with food safety in mind.
Cambro’s owner and CEO, Argyle Campbell shares his company’s focus on food safety.
Q: What is StoreSafe and how does it relate to Food Safety?
AC: StoreSafe is our commitment to food safety. It’s at the heart of everything we do—from product design and testing to manufacturing and educating our representatives and customers about safe handling practices. StoreSafe identifies Cambro products that help foodservice operators meet food safety guidelines. But it’s so much more than that. It’s also about safe materials. With so many imports available, our customers look to us for FDA-approved materials that are made in NSF-listed manufacturing facilities.
Q: What is your level of experience as it relates to food safety?
AC: First of all, let me clarify that we are not claiming to have the level of expertise of a health inspector, food scientist, or public health official. We understand intelligent product design and the correlation it has with food safety. So while we may not be food experts, we are experts in how our products help support food safety and we want to be as transparent as possible when it comes to this issue.
Q: Do you feel operators and consumers are more concerned about food safety now than in past years?
AC: Yes. Consumers and operators are forgiving of many things. One thing they are not forgiving of is food safety issues. We understand that when a foodservice operator uses our products, they trust them to perform. That trust is based on consistent performance over the years.
Q: What key message do you want the audience to walk away with?
AC: Food safety is first and foremost about protecting lives, but it also is about protecting your brand. Food safety never takes a day off. If you are dealing with a food safety issue, it’s already too late. The whole basis of StoreSafe is to try and look at the food safety issue from a proactive standpoint, and not just a reactive standpoint. It’s doing the right thing, not only for the customer, but also doing the right thing for your brand.
From our friends at Cambro Manufacturing.